ADJUDICATION OFFICER DECISION
Adjudication Reference: ADJ-00002671
Parties:
| Complainant | Respondent |
Anonymised Parties | An employee | A Service Provider |
Complaint:
Act | Complaint/Dispute Reference No. | Date of Receipt |
Complaint seeking adjudication by the Workplace Relations Commission under Section 8 of the Unfair Dismissals Act, 1977 | CA-00003702-001 | 06/04/2016 |
Date of Adjudication Hearing: 04/05/2017
Workplace Relations Commission Adjudication Officer: Gaye Cunningham
Procedure:
In accordance with Section 41 of the Workplace Relations Act, 2015 and Section 8 of the Unfair Dismissals Acts, 1977 - 2015, following the referral of the complaint to me by the Director General, I inquired into the complaint and gave the parties an opportunity to be heard by me and to present to me any evidence relevant to the complaint.
Background:
The complainant contends that he was unfairly dismissed after he refused to stay overnight as part of his duties in a new position with the respondent which he states did not require staying overnights. |
Summary of Respondent’s Case:
Preliminary Point
The respondent raised a preliminary issue in relation to the inability to pursue his claim on account of the complainant’s continuous service. It is contended that the complainant was employed as a House Pedagogue since 5th January 2015. He resigned his position on 6th November 2015. He was offered a role as an Activity Pedagogue in January 2016. He was due to start his role as an Activity Pedagogue on 1st February 2016. He refused to follow a reasonable management instruction and he was dismissed on 3rd February 2016. He was employed as an Activity Pedagogue for a period of three days and it is argued he does not have the 1 year’s continuous service to lodge a claim under the Act. Labour Court Determination No. FTD1317 Meath County Council and Adrian Sherry was cited in support of the argument that service of an employee shall be deemed to be continuous unless that service is broken by voluntary resignation.
Background
The respondent operates as a not-for-profit group providing assistance to children and adolescents and their families from disadvantaged backgrounds. The complainant had previously been employed as a House Pedagogue and resigned his position on 6th November 2015, stating that he was formally handing in his notice and requesting that his last day of employment would be 31 January 2016. He resigned as the live in aspect of the role was too much for him due to changing circumstances in his life. He was offered a new role as an Activity Pedagogue in January 2016. This position was 20 hours per week and while it did not require the complainant to live in, he was expected to be on call as the roster required. The complainant was asked on his first day to stay overnight due to an emergency. This would be normal practice when there was an issue. The complainant refused to do this. The respondent then asked the complainant to stay on later, instead of going home and waiting for a call to come in. The complainant refused to do this. As flexibility is one of the core requirements for the role, the respondent could not envision the complainant continuing his employment. The respondent conducted an investigation at the end of which the complainant was dismissed. The respondent varied their disciplinary procedures and dismissed the complainant in line with this as contained in the employee handbook. It is argued that the complainant’s presence in the house at a difficult time was required and necessary and his refusal to carry out his job in the manner requested and his refusal to even consider an alternative (staying late to ensure house settled) put the safety and welfare of the young persons at risk and that the respondent had no alternative but to dismiss the complainant for refusing to obey a legitimate management instruction.
Summary of Complainant’s Case:
The complainant rejects the argument that he had only 3 days service and was disbarred from making his claim. It is argued that the complainant did not voluntarily resign from his employment, rather he was instructed to do so by the respondent when the complainant sought a different position with the respondent, one that did not entail living in. Further, it is argued that should the resignation be found to have been given freely, the onus would be on the respondent to enquire into the circumstance which led to him sending the email of resignation of 6th November 2016. It is submitted that the complainant worked for the organisation continuously from 5th January 2015 to 3rd February 2016. A resignation cannot be unilaterally withdrawn by an employee (or refused by an employer). However, both parties can mutually agree to withdraw the resignation. In this case, the complainant submits there was a mutual understanding from the outset that the complainant would be given another role in the company, and as such there was no resignation. If the complainant had resigned and if that resignation was accepted by the respondent then there should be two P45s. (Further submissions were made post hearing with case law supporting the complainant’s arguments). It is submitted that the dismissal of the complainant was an unfair dismissal. It is argued that it was clear that the complainant could not or did not wish to work overnights and this was the very reason he changed jobs. The principle of ‘on call’ means that an employee is called in and the complainant offered to be called in from his home if required. The day after the complainant declined to stay overnight or late in the shift, he was called in to the M.D.’s office and suspended . Noonan J. in O’Reilly v Bank of Ireland found the act of suspension in itself is punitive and should only be exercised in the gravest of situations. It is argued that the complainant was called in on 1st February, put on suspension, the disciplinary meeting was held on the 2nd February and on 3rd February he was dismissed. It is argued that the process was flawed, that the complainant did not receive an adequate or fair hearing and that the penalty imposed was disproportionate. |
Findings and Conclusions:
Preliminary Issue A reading of the complainant’s resignation email stating : “I would like to officially hand in my notice from today…I just feel now that my time here has come to an end…” would indicate that the complainant had officially resigned from his employment. I find that the Labour Court Determination (FTD1317) which is relied upon by the respondent to support the case that the complainant resigned his employment voluntarily and therefore has not the required service, to be not ‘on all fours’ with this instant case. In FTD1317 the claimant resigned his employment from one County Council and then went to work for another. In this instant case, the respondent offered the complainant another position in the same company and there was no actual break in service and no P45 issued . I find that in these circumstances the complainant had the required service to bring his complaint under the Acts and I therefore deem the complaint to be properly before me. Dismissal The complainant was dismissed for what appears to be substantial reasons. However, the speed at which the complainant was processed through procedures is notable. I also find that mitigating factors such as the complainant having completed a year of overnights and his family circumstances were not taken into account. While the refusal of the complainant to follow management instructions was a serious failure on his part, another penalty was not considered such as written warning or final written warning. I find that the penalty of dismissal was disproportionate, and I therefore find that the complainant was unfairly dismissed. In considering remedy, I find that there is a complete breakdown of trust and relationships between the parties and re-instatement or re-engagement are not appropriate. In considering compensation, I find that the complainant contributed 90% to the situation in which he found himself, and the preferable action on his part would have been to report for the duty required ‘under protest’ until some agreement could be reached between the parties. I require the respondent to pay the sum of €1,900 to the complainant. |
Decision:
I uphold the complaint and require the respondent to pay the sum of €1,900 to the complainant.
Dated: 06 June 2017
Workplace Relations Commission Adjudication Officer: Gaye Cunningham